Your Complete Property Information source
Welcome to our Frequently Asked Questions Page
Yes. Quickmap is supported on the Apple Mac for these operating system. We provide you with a USB stick with the initial data install on it- after which the monthly disks can be used to update the data. Click here to see the Mac version in action.
Custom Software currently provides updates to the Apple Mac on CD-ROM. To apply the update,
To watch a movie showing how this is done, click here
would be a better option for online access to property information.
You can however install remote desktop software on your iPad to
access any PC installed with Quickmap. Its surprisingly easy to setup.
Here is how you do it;
It takes about 5 minutes to setup, and
gives you remote access to your windows PC from your iPad. iPads are
fun, so if you don't have one yet, why not shout yourself one for
Christmas. You will more than get your money back on it with
efficiency gained by being able to access everything back at the
office while you are on the move. Jump Desktop also has a version that
works well on an Android phone.
Yes. If you are also creating a new layer, it is best to create the database in the Quickmap data directory. On the Apple Mac, this is My Computer/Applications/Quickmap/Data. Click here to see how it is done.
Right Mouse click on Survey Plan (Nth) or (Sth) in the Layer Control Tool under the Legal Group. Choose Layer Filter off the popup menu to display the layer filter form shown below. In the bottom window type this SQL command:
iif(isnull(survey_date),NULL,cdate(survey_date)) > #01-Jan-08#
This will show all survey plans surveyed after 1st Jan 08.Export/Import section for more details.
The most common reason for error messages during an install or upgrade is setup.exe either cannot read from the source disk because it is damaged, or cannot write to the target disk.
Errors you get if setup cannot read from the source disk are many and varied, but common error messages are
If the problem happens when you have quickmap install disk 1 in your CD-ROM, you should manually copy the files into a temporary folder on your disk, and try running setup out of the temporary folder. Click here to find out how to do this in more detail.
If the problem happens when you are upgrading quickmap with the latest property information using disk 2, the problem may be a disk read error, but more often it is related to permission on the target computer. e.g.
Failed to copy files E:\Data\\CRS\*.* From: E:\Data\
This may be due to someone running quickmap on the network, and therefore the files are in use, or you do not have sufficient privileges to copy the files. The best solution is to manually copy the files. Manually copying the files allows you to narrow down which files are causing problem. Click here to find out how to do this in more detail.here to see how to do this.
When installing a new client PC from the data on the server I get the error "Cannot copy file QMapData.mdb"
The file QMapData.mdb may be missing off the server. This is caused by installing the server with Version 4 (October 04), then upgrading to Version 5 (October 05). Then starting an install of the new client PC from the server which skips the Version 5 client upgrade step.
To fix the problem copy QMapData.mdb from the server AutoUpgrade\Release folder to the new client PC directory of c:\program files\QMap\Data.
Can maps be saved digitally as a tif or .jpg or similar which can be cut and pasted into word documents and even pagemaker or publisher documents for advertisements and the like?Yes. QuickMap allows you to save the map in a number of raster formats such as jpg, tif, gif etc. You can also select Edit->Copy map to copy the map into the clipboard, then you can paste it into your Paint program or whatever you have available.
Clients seem also to be getting good results printing to a PDF Writer. One program we have tried with success is called PDFCreator which can be sourced from http://sourceforge.net/projects/pdfcreator.
The title and owner may exist, but cannot be drawn on the map because the link between title/owner and the Survey Parcel is unknown. The Survey Parcel is required to Geocode (add a coordinate) to the title/owner, and without a Geocode, the title/owner cannot be drawn on the map. QuickMap provides tools to find the title/owner even if it is not shown on the map. Click here for more information.
If you want to be absolutely certain about title and owner details, then you should obtain a copy of the title. In some cases it may also be necessary to view a copy of the Survey Plan. QuickMap is an index to survey and title information only, and you should check the authorative datasource (title and survey plan) where you require certainty.
Custom Software has increased the LINZ match from around 78% to 98%, leaving around 2% of titles unmatched. We have no way of knowing how many titles are linked to the wrong parcel, but would estimate it to be better than 99.99% accurate.
Please contact us if you find a title linked to the wrong parcel, and we will arrange with LINZ for this to be corrected.
What do the symbols relate to on the different layers? For example the 'points' option displays black squares, are these buildings? Do you have a legend?You can find out more information on absolutely every feature you can see on the map. Use the Info tool to find out what the feature is, and other details about that feature. QuickMap also allows you to create your own legend for printouts from the File->Print Setup menu.
Can the size of the text, e.g. legal descriptions be made larger? The legal descriptions are too small on the rural areas to see. Can the font be made scaleable some way?Yes. Use the Symbology editor to change the font size.
I have added my own item to the Find menu, but when I use it, QuickMap does not seem to display my results. What is wrong?The logic that QuickMap uses to draw the "Find" results is:
1) Search for the data.
2) If the selected data is not within view, pan to the new location
3) If the selected results cannot fit on the screen at the current scale, zoom out to make them fit
4) Draw the selected label as the inverse of the current screen text. If there is no label, then show a rectangle in the inverse colour.
I would have expected the selected results to be visible in every case. To make sure they are not simply being obscured by other map data, you could try clicking the OFF button so that the "Find" results are the only thing displayed. Find results are made invisible by selecting "Deselect" off the right mouse button popup menu, and are not affected by the "Off" button.
If you cannot see the features selected by Find even after you click on the OFF button, then perhaps you have duplicates in your data. If there is duplicate data, then drawing the feature in the inverse colour twice will effectively make it invisible.
As far as zooming to the result is concerned. If you zoom in before selecting Find, then it is easier to see your result when QuickMap pans you to the correct area.
Boundary bearings and distances displayed in Quickmap are sourced from LINZ, and are often (but not always) survey accurate where they exist inside Survey Capture Areas (SCA). Parcels outside the SCA may be metres, or some cases even more than 100m out of position.
The only way to be sure of the accuracy within QuickMap is to use SurveyView, which displays accuracy information along every boundary. To obtain survey accurate data over the whole country requires SurveyView and the Survey Plan expansion pack.
If this does not work it could be because you did a network install and the custom.mdb database (the database that your data is saved in) is read only. The location of Custom.mdb can be found by right mouse clicking on the name "Edit Layer" in the layer control tool, and selecting Properties. The database location will be displayed near the top of the form, and is normally C:/Qmap/data/custom.mdb.
When I tried to export a fairly small area shown on the screen (2000m2) to dxf, I ended up with the whole of the East Cape, but with only coastline and maybe a bit of river information. What is the problem?When exporting you should only turn on layers that you want to export. The reason the whole of the East cape has been exported is because the NZ layer has been left turned on subsequently exported. When you import into CAD the extents are so large that you can't see the other data you have imported.
A dxf export from QuickMap exports all the line work from all the layers that you have turned on. The main difference being that the line work is all one colour. Attributes are added to a Text layer when exporting in DXF.
Yes. Choose Tools->Symbology->Edit, click on the Point Editor, and change the font to whatever you like. You can also add bitmaps and patterns.
Also note that when you are zooming in using the +in button, if you hold down the left mouse button, you can drag out a box that defines your new view. You can also use the Page Up / Page Down keys.
There are four ways to get rid of the data.
The waypoints are imported into the "edit
layer" by default, unless you chose another layer to import
view all data in the edit layer you can zoom to where the data is
b) Right-mouse click on Edit Layer and select
"Zoom to Layer Extents"
Yes as long as it only for the one user.
On some computers, the print as raster option in
QuickMap for some printers where the resolution and/or paper size is
large. This is typically a memory problem. A possible solution is to
vector. To set this option, select File->Print Setup off the
Quickmap menu, and untick the "Print as raster"
option. To obtain support create a Support Log and email it to us
The error happens when you specify another input or output
coordinate system in QuickMap, and is caused by another
application busting windows shared components used for
coordinate conversion. To fix this issue, upgrade to
QuickMap Version 7.3.142 or better. This release no longer
uses the offending shared components.
On computers that are running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2, you may be unable to open Help files that require the Windows Help (WinHlp32.exe) program.
To upgrade Quickmap software on the Apple Mac
Click here to play a 2 minute movie showing how to install the upgrade.
Occasionally we may ask you to create a Support Log. The support log provides our support people with all the information required to fix the problem such as error messages, install logs, and a listing of QuickMap files installed.
Select Tools->Options->Coordinate Display off the menu and choose WGS as the datum, and WGS84 as the projection.
Refer to Help-->Contents-->ADDING YOUR OWN DATA TO QUICKMAP USING DRAWING TOOLS
The software is asking for registration details
because the license has expired, or is close to expiring. Because
QuickMap will enable you to access information
pertaining to private individuals there is a regulatory requirement
that means at any time Custom Software Limited may require you to
delete the data (or any part of the data), including any data
supplied by you to a third party and provide evidence satisfactory
to Custom Software that the data has been so amended or deleted. For
this reason, QuickMap Explorer must be re-registered once a year to
enable Custom Software to obtain your contact details if necessary.
There is no charge for re-registering QuickMap Explorer.
Yes. You will need version 6.3 or better.
Owner names cannot be exported from QuickMap for privacy reasons. If owner is required, and Custom Software is satisfied you use for this data meets privacy requirements, then it can be made available through our bulk data option.
Any selected feature(s) can be copied to your layer by right mouse clicking on the map and choosing "Copy Selected Objects To.." off the menu. Any feature or features can be selected using:
You only need to install the latest update disk, after the initial install. The updates are not incremental.
Thick red line can be changed by modifying GP 6 and 7. Refer to Help-->Contents-->"Changing the Way Your Maps Look Using Symbology", for more details on how to do this.
Road names can be turned off using the Road Name Nth layer under the Transport tab. In addition you can also modify the size of the road name text by modifying GPs 190 - 193 depending on what scale you are using the maps at.
You can modify the GPS symbol by modifying GP 7. Refer to Help-->Contents-->"Changing the Way Your Maps Look Using Symbology", for more details on how to do this.
The easiest way to change the parcel boundary colour is to choose a different theme off the Themes menu (Available in QuickMap Version 7.0 or better). If you cannot find a theme that meets your requirements, you can manually change colours, shading patterns, line styles and much more using the symbology editor. Refer to Help-->Contents-->"Changing the Way Your Maps Look Using Symbology", for more details on how to do this.
This could happen for two reasons:
1) Your license has expired. With QuickMap Explorer, just re-register to fix the problem. For QuickMap Enterprise, check your annual subscription end date. If you still subscription is still valid, then try re-registering. If this fails, then contact Custom Software.
2) You are running Windows XP and your user account does not have permission to write to the computers registry. Contact your system administrator, or click here for more information.
1) Excel applies a data type to the column (text, number etc.) that cannot be modified when importing into Access. This means that you end up with columns that are defined by Access as numbers, but should actually be text as they contain text data. Best thing to do is to save your Excel spreadsheet as a text file and always import a text file. That way you will avoid any data type problems, as when you start out all your data is text.
Be careful to get your data types correct when importing data into Access. Access only looks at the first few records of the data you are importing and then automatically assigns a data type for the column, normally it gets this wrong, especially when importing house_no which often contain text suffixes.
2) While Access will let you use column names with spaces in them, it actually doesn't like it and can cause many problems. As a rule NEVER use spaces, numbers, system keys or symbols as or in column names.
Larger areas can be exported using our bulk data option.
Yes, for most QuickMap products. Our product summary shows which product contains Valuation roll data.
If you select the Survey Plan reference (using the Info Tool), the survey date, certified date, registered date and plan description will appear in the information window.
We have a number of clients such as Housing Corp who support 100's of users running Quickmap under Citrix. When you are considering performance, and the the number of people running QuickMap on any given server, you should also consider whether or not to include Google Earth Support. QuickMap is able to integrate with Google Earth for Arial Photography.
When I import data from another file format i.e. Mid/Mif file or Shape file I get a data import error message informing me that the field size is too small: 'The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data'. 'WktLayer.:InsertWktGeometry Failed to Save Geometry.SQL = SELECT*FROM edit_layer WHERE 1=2'. What is wrong?
This is because the text data in the file that you are trying to import is longer than 50 characters, which means it cannot be imported into the Edit Layer without increasing the size of the label field in the edit_table (where the attribute data is imported).
Open C:\Program Files\QMap\Data\custom.mdb and modify the design of the edit layer (edit_layer) to make the label field a memo field.
QuickMap Version 7 or better will automatically adjust the field size if possible.
The entire map can be changed by selecting a different theme off the Themes menu. You can also change the colour, font size, line thickness, shading and symbols for any piece of information contained in QuickMap. Refer to Help-->Contents-->"Changing the Way Your Maps Look Using Symbology", for more details on how to do this.
Full instructions on how to use the Import Wizard in QuickMap can be found in the Help manual. This can be accessed from the Help-->Contents menu from within QuickMap. The section that you want to take a look at is called THE IMPORT WIZARD.
Right mouse click on the contour layer in the layer control tool, and select properties. When the layer properties dialog displayes, untick the "Disable layer visibility checkbox when scale exceeds Maximum scale setting.
We are having problems with registration. It seems that Quickmap loses its registration if someone either changes their windows logon name or if the computer is turned off. What could be causing this?
Upgrade to QuickMap version 6 or better.
If this is not possible, then ensure that QuickMap is able to write to the QuickMap key in the registry.
Select Date of Property dataoff the help menu.
Refer to Help-->Contents-->Adding your own Aerial Photographs
Refer to Help-->Contents-->The Information Tool
Use the arrow keys on the key board to pan and the Page Up and Page Down buttons to zoom in and out.
The easiest way it to select it using the info tool. In version 6, you can change the way it is highlighted by pressing F9 to view the symbology editor, then edit GP 305. If you want to highlight multiple parcels, then set the layer as the Active layer by right mouse clicking on the layer in the layer control tool, and choosing active layer off the menu.
The other alternative is to copy the parcel into the edit layer if you want to keep the highlighted parcel for a while. To copy the parcel, select it using the info tool, click the add button, then click save.
Once you have added a the new parcel you may require to change its colour or appearance - Refer to Help-->Contents-->CHANGING THE WAY YOUR MAPS LOOK BY USING SYMBOLOGY for instructions on how to do this.
If you cannot see the contours then you may need to increase the font size on the contour. To do this I refer you to the Help-->Contents menu and the section of the help entitled: CHANGING THE WAY YOUR MAPS LOOK BY USING SYMBOLOGY.
You need to check that your virus scanner is not jumping in and scanning everything that QuickMap reads across the network. QuickMap should not take longer than a few seconds to draw a screen of information, even on a slow network. If its taking longer than a few seconds, then contact you system administrator to take a look at the virus scanner on the PC that is running slow (rather than look at the server). Custom Software doesn't provide support for configuring virus scanners, but by way of example:
To view the parcel dimension and bearing layers you must be at a scale less than 1:5000, or 1:1000 for QuickMap v6 or less. To set the scale hold the Ctrl key down on the key board and then select the "s" key. This will pop up the Set Scale window. Type in a scale of 5000 and then select OK. Notice that the parcel dimension and bearing layers can now be turned on. To view the layers at scales greater than 1:5000 you will need to copy the parcel into the Edit Layer and then modify the symbology of the new parcel so that its dimensions and / or bearings are displayed. Refer to Help-->Contents-->Copying Map Features into Other Map Layers for instructions on how to do this.
Change the theme using the Themes menu. You can also make parcel boundaries darker using the symbology editor. For instructions on how to do this refer to Help-->Contents-->Changing The Way Your Maps Look By Using Symbology.
A previous install of QuickMap failed to uninstall properly and now when I try to reinstall the software I cannot change the location of the install directory. The application still detects the previous install. How do I remove this?
Run QUtility in the Utility folder of the latest Disk 2, Click on the Browse button under Set Location of QuickMap Data Directory and browse to the new location.
To determine where the data is stored for the Edit Layer or any layer you have created yourself, right mouse click on the layer in the layer control tool and select Properties to display the layer properties form. The full path of the database name is displayed at the top of the layer properties form. (e.g. C:\QMap\Data\Custom.MDB). This database should be backed up if you have added data to it you want to save.
Yes to restore all the default settings select Tool-->Symbology-->Restore. Or to reset the layer configuration select Tool-->Layers-->Restore.
If you have aerial photographs installed, you can use the info tool to query the photo. This will display the flown date. Note you must set the layer as the active layer before attempting to query it with the Info tool. The Active layer is set by right mouse clicking on the layer name in the layer control tool and selecting "Active Layer" off the popup menu.
If you do not have air photos, the flown date is displayed on the right hand side of the Photo product page.
The supplier can either provide geo-referenced tiffs or ECW format. Doesn't matter as long as the photos are orthorectified and have a coordinate file that can be used to position them within QuickMap.
I have a Garmin GPS 72. I cannot download waypoints directly into Quickmap. (Tried GPS setup on Garmin and NMEA). I downloaded TrackMaker as suggested and succeeded in getting waypoints into that program. When try to import data from TrackMaker to QuickMap I get "Failed to open TrackMaker\Map1.txt". Why?
Chances are you haven't selected the correct coordinate system within TrackMaker.
Within TrackMaker select the Tools-->Options menu and this will display the GPS TrackMaker Options dialog. In this dialog, click on the Coordinates Tab, then click on the Deg radio to set it to degrees. Refer to Help-->Contents-->GPS Connectivity for more help on connecting your GPS unit.
Import DXF is not currently supported.
Right click the mouse on the map window and then select deselect.
Using the Find-->coordinate menu go to a job at <xxx>. Select the Find button from the tool bar and select the report radio button then report on 6th order marks within a 1Km radius. If you want to add in a new intersect layer option ie 15 Km radius then go into your local copy of QMap.mdb (under C:\program files\QMap\data) and add a new row into the QFind table or modify the current 1 Km radius option. Then when you next run QuickMap you will see the new intersect layer option. New row would be:
Id, QLayer, ComboReport, ComboIntersect, ReportColumns, ReportApp, GP, Notes, ReportFormat
25, 15 Km Radius, 0, -1, 15000, Radius, 196, Report format can be TXT, WKT or CSV, CSV.
Select View->Prompt to save View Extent on Exit off the menu.
There are two main reasons for this to happen. Both are the result of Qmap.exe and Qcontrol.ocx being from different versions of the software.
The most common cause is when an icon has been manually dragged onto the desktop and the shortcut is pointing to the wrong version of qmap.exe.
Another cause is when you have recently upgraded using the latest upgrade disk, but do not have permission to write to the windows system32 folder. This can result in updating qmap.exe, but not qcontrol.ocx.
To fix the problem insert your latest update disk labelled - Disk 2. Go to the AutoUpgrade folder, run setup.exe and follow the prompts.
I have just run QuickMap for the first time, and I get the error Cannot Update Layers in QMap.MDB. This may be because the database is read only. Database is C:\Program Files\QMap\Data\QMap.MDB. Error is: Operation must use an updateable query. What is wrong?
The first time QuickMap is run, it sets which Island
you have installed by updating QMap.MDB. This update only happens
once after an install, but it will fail if QuickMap cannot write to
QMap.MDB because the database is read only. The most common cause of
this is when an administrator installs QuickMap, but never actually
runs it, then sets up a restricted account for a user to run
QuickMap. The solution is to make sure you can write to C:\Program
Files\QMap\Data\QMap.mdb. e.g. Run Windows Explorer, browse to
C:\Program Files\QMap\Data\, right mouse click on QMap.mdb and
choose properties, then make sure the database is not read
QuickMap has attempted to open a Microsoft Access database which is already open in exclusive mode. This can happen when quickmap has been setup in a network environment, where several PC's are reading the QuickMap data (maps) off one central shared network drive. If one client can write to the shared network drive, and another client cannot, then the client who cannot write to the drive will get this error.
By default, the Microsoft Jet engine used by QuickMap will create LDB files such as qmap.LDB in the data folder, which access uses to control multiple users to a database. If this file exists, then the Microsoft Jet engine knows that someone has the database open. If you try to open this database, but are prevented from updating qmap.LDB because the network share is read only, then the Jet Engine treats the database as being open in exclusive mode.
The solution is to either
1) Make the quickmap folder read only for everyone so that no one can create the ldb file. OR
2) Make the quickmap folder read/write to everyone so that everyone can write to the LDB file
The QuickMap install and/or Upgrade should take 5 to 15m minutes to install depending on your PC. If it is taking longer that this, and you have a relatively new PC (newer than 4yrs old) then there are a couple of things you should check.
When I run setup to install Quickmap, it keeps telling me "System files are out of date", even though I click "Yes" to update them, and let the computer reboot. Why is the QuickMap install stuck in this loop?
To fix this problem, upgrade to QuickMap Version 6 (March 06) or better.
If upgrading is not possible then follow this url http://support.microsoft.com/kb/q191096/ . for Microsoft help.
Click here for help on registering offline.
I am having problems with the import wizard. When I go to import an access database of coordinates the file will import correctly but then it will not draw the point on the map. What could the problem be?
The most likely problem is that there are spaces in
field / column names of the table columns that you are
importing. First rule of database training is never use spaces in
column names. If you do be prepared for problems sooner or later.
While MS access enables spaces to be used in field names it does not
like it and it introduces bugs.
When installing Air Photos purchased 2002 onto a recent version of QuickMap, you can sometimes get the error
The record cannot be deleted or changed because table 'QExists' includes related records.
This is because the old air photo setup program does not know about a constraint that exists between the QExists table and QLayers table in some versions of QMap.MDB. The solution is to remove this constraint. There are two ways to do this;
If you do not need to keep any changes you have made to Symbology (how the map looks), new Layers (you have added your own layers), or changes to the layer visibility, then you can copy QMap.MDB off disk 1 to your PC.The file QMap.MDB is in the data folder Data of Disk 1. To determine where to copy the file, run QuickMap, and select help->About Quickmap off the menu. The 6th line shows the Data Folder in the about dialog box.
The other alternative if you have Microsoft Access is to manually delete the constraint between QExists and QLayers.
After copying the file (or deleting the constraint), re-run the Air Photo setup.
This checklist covers all the things to check if you have installed photos, but they do not appear when you run QuickMap.
1) Check the log file. Select Help->Support Log off the QuickMap menu, and look for this error message:
Failed to create INCSRenderer object, class notregistered. ECWViewer
If this error appears then the ECW Image rendering software used by Quickmap needs to be re-installed. This normally happens when some other software modifies or shifts the location of some of the required dlls. The solution is to upgrade to QuickMap version 6.3.101 or better. This version of QuickMap uses a local version of the required ECW image files, rather than a shared version.
2) Check your registration. Run quickmap and select Help->About QuickMap off the menu. The 4th line should display the word "Images". e.g. Quickmap Enterprise,Images (305 days). If not, then you need to register QuickMap by selecting Help->QuickMap Registration. If you have registered, but Images still do not appear when you select Help->About QuickMap then contact Custom Software for an Air Photo License key.
3) Check Air Photos have actually been installed. Select Help->About QuickMap off the menu and confirm the 7th line refers to a valid Image folder. e.g. Image folder: C:\Program Files\QAirPhoto\. If the Image folder is blank, then you need to run the Air Photo setup. Note that running the Air Photo setup on a server does not install air photos on the client PC's.
Also check the folder actually exists. If the Air Photos are on a shared network drive, the network drive may no longer be valid if the drive letter has changed or the network is down.
4) Check for permission problems during the install. This section only applies to QuickMap installs on a Client PC that has Data (Maps) sitting on a network server. When the Air Photos are installed, the Air Photo layer is added to QMap.MDB. On Air Photo setup.exe version's prior to February 06, the setup program did not complain if it could not update QMap.MDB on your server. It would only complain if it could not update qmap.mdb on your local PC. Check you have full access to your local version of qmap.mdb and the server version, and re-run setup if necessary.
The sales information within SalesView is supplied by the Local Authorities. Under the Local Authorities Act 2004, Local Authorities are informed of property transactions within their area by the property purchasers’ lawyer.
Usually the sale is lodged with the Local Authority straight away, however in some cases it may not happen for several weeks. Only very rarely would the lawyer wait three months to lodge the sale.
Headway Systems Ltd, who supplies the data for SalesView, has data supply contracts with either the Local Authorities themselves or the organisation hired by the Local Authority to manage the data. Different Local Authorities process this information at different speeds. Some are very fast, some are not. Every two weeks all the recently processed property sale information is electronically sent to Headway Systems, who then turns this into a SalesView update disc and sends it out to you.
SalesView discs are only sent out every month. So the speed with which you receive new sales information is a factor of:
The information you see on SalesView comes from two different data sources. The cadastral or property parcel information is supplied and updated by LINZ (Land Information New Zealand) and the sales and property details are supplied by the Local Authorities. Much effort has gone into matching these two databases together and nationally approximately 96% of the two streams of data can be linked. This means that in 4% of cases we will receive property sale information but can not match it to a property on QuickMap. This is why there are a handful of historic sales that do not appear on SalesView.
The % match rate varies around the country but the average for all New Zealand is 96%. We are constantly endeavouring to improve this match rate.
The Topology class is used by LINZ to categorise properties, or rights over properties into the following categories;
error "Setup cannot continue because setup programs are
missing" is because setup.exe on your server is version
6.1, but the other setup files on your server are version 6.0 (the
setup version is independent to the QuickMap version).
way this could happen is if the QuickMap upgrade disk 2 is manually
copied onto the server.
the monthly update is applied by running setup.exe off disk 2.
If the latest update disk has been installed by manually copying the
disk, the install will need to be done again but this time by
running setup off the CD-ROM.
fix the half V5/V6 QuickMap setup problem copy files from
the release folder on QuickMap disk 1 to the release folder on your
server. The files in this folder should include InstMsiA.Exe, InstMsiW.Exe, QuickMap.msi, Stp.exe, Stp.Ini,
unzip.txt, Upgrade.mdb and Upgrd.exe.
the current upgrade (Setup.exe V6.1.0) or a previous failed
upgrade results in the QEditColumns table only having columns for:
of the required columns
TableName and ColumnString, instead of the required columns
generates the above error message as at (QuickMap V6.1.66) when the
program tries to access the missing columns.
a) Backup the existing QMap.mdb
Replace the QEditColumns Table (C:\Program
Files\QuickMap\Data\QMap.mdb) with a correct version of the Table.
a client/server environment, check to make sure the QMap.mdb on the
server also has the correct version of this table.
QuickMap is running correctly, the backed-up QMap.mdb can be
A QuickMap License could not be found. Your clock appears to have been put back. To fix this problem you must re-register QuickMap. Select Register QuickMap off the Help Menu. QuickMap will now close as there are no layers to display.
This is a problem which happens when you put your clock back.
Normally, by re-registering QuickMap you are able to run the
program. However, in
QuickMap V 6.1.66 - V 6.2, you do not have the opportunity to
re-register before the program exits.
Click here to fix this problem.
When QuickMap is installed to a server from a client machine and Maintenance is later run from the server and an error message is generated, along the lines of – Installation files are missing. These are normally located on the disk labeled QuickMap disk 1. Setup aborted
solution is to either:
Run the maintenance from a client or (reinstall) QuickMap to the server from the server.
No. Click here to find out how to fix it.
You do not need to be administrator to run QuickMap, but you need to understand the implications of restricted write access to certain areas. This is best explained with a worked example. Lets assume you installed to C:\QMap by running \\myserver\qmap\setup.exe off your server, and you chose the Minimal setup option. In other words, the data (Maps) are all on your server at \\myserver\qmap and the QuickMap software is installed to C:\QMap. Here are the places QuickMap will try to write:
Yes, if you are running Version 6.3.89 or better.
QuickMap should be installed to C:\QMap and not under Program Files, as this is "Read Only" under Vista. If you currently have QuickMap installed in Program Files, it should be uninstalled and then reinstalled.
If you are running an older version of QuickMap:
Yes if you are running Version 6.3.98 or better.
There is a problem with Windows Server 2003 on 64bit hardware. Under this release, QuickMap Find form and Symbology form will not display. To fix this problem, upgrade to Version 6.3.98 or better.
The Windows Installer service cannot update the system file ____because the file is protected by Windows. You may need to update your operating system for this program to work correctly.
This message is most likely to appear during an install on a Windows 2000 or Windows 2003 Server and is part of the Windows Protection System. Just click OK as the file exists and does not need to be replaced.
Solution - Right-mouse click on Start and select Explore to open your Windows Explorer. Navigate to and run Setup.exe from the CD Drive containing your QuickMap Disk or to the QuickMap folder you are installing from.
Solution - Click Start, Run and enter the information contained in Step 1 below and push ENTER. When complete you should be told that the registration has been successful and click OK. Repeat for Steps 2,3 and 4.
This process can also be run from a command line.
Under Vista and Windows 7, these registration commands need to be run from an "elevated command prompt". To do this find cmd.exe (normally located in C:\Windows\System32\ folder), right click and select "Run as Administrator. Enter the registration commands in the resulting command box.
For 64 bit PC’s the files are in C:\Program Files (x86)\ therefore the instructions should be:
Enter the following registration commands in the resulting command box.
Solution - Upgrade QuickMap by running AutoUpgrade\Setup.exe off the latest CD-ROM disk 2.
I have started getting the following error message;
not open database Provider=Microsoft.Jet.OLEDB.4.0;Data
Your system may be blocking access to the Microsoft Access 2000 database if its located on the network. The easiest fix is to replace QMapData.mdb with a Microsoft Access 97 database. Click here to change database version. Important: If you have added your own data to this database, or are not sure if you have added data to it, then contact us for help.
The Microsoft Jet database engine
cannot find the input table or query '<<layer
name>>'. Make sure it exists and that its name is
spelled correctly. WktSet::Query SELECT <<layer
<<layer name>>WHERE ID = 0
error can be generated if a user
has created a layer and then deleted or moved the source
database, which will result in an error message when
QuickMap starts or the layer is manually turned on.
Solution - Use the QUtility application (from the QUtility Folder either on
a recent Disk 2 or from the QMap Folder in Windows Explorer.
The following is a step by step example.
In the example below QuickMap is assumed to be the C:\QMap folder
and the layer name is assumed to be myoldstuff. Both
of which, of course, will need to be changed to the
appropriate value for individual needs.
Make a backup copy of C:\
Run C:\ QMap\QUtility.exe
Copy and paste the following into the SQL
box and press run
DELETE * FROM [QDefaultTable] WHERE
[qLayer] = ’myoldstuff’
You should be advised that 1 record
has been updated. If not, check that your details are
Copy and paste the following into the SQL
box and press run
FROM [qLayers] WHERE [LayerName] =’myoldstuff’
you should be advised that 1 record has been updated.
Upgrade to Version 7.0.119 or better to fix these error messages during startup;
Solution - Upgrade to version 7.0.119 or better.
QuickMap provides up-to-date Mapping and property information throughout New Zealand.