If you find that the Quickmap software isn’t updating from the “Software Updates…” menu in Quickmap (either automatically or manual software updates), try deleting the contents of the SoftwareUpdate cache folder, located here: %ProgramData%\Quickmap\SoftwareUpdate\
When trying to download the latest data via the Quickmap Data Download Manager, you may get this error: Quickmap Data Installation Failed verification failed The process cannot access the file ‘\\server\Qmap\Data\legal\App\APP_NTH.QIK’ because it is being used by another process. Scenario Continue reading Data Installation Failed verification failed – Quickmap Data Download Manager
If your Topo50 layer is missing, this probably means that you aerial photos aren’t installed. Install the aerial photography to fix this problem. If the Topo50 layer is still missing from the Topo group folder, then you may have a Continue reading Topo50 Layer Missing
When opening Quickmap, you may get the following error: Quickmap found a problem Could not open database Provider=Microsoft.Jet.OLEDB.4.0;Data Source=C:\QMap\Data\Sales\QSalesNth.mdb;Jet OLEDB;Database Password=********; Additional Information: The Microsoft Jet database engine stopped the process because you and another user are attempting to change Continue reading Could Not Open Database QSalesNth.mdb
When trying to download software or data from Quickmap, you may get this error: The requested service ‘http://downloads.quickmap.co.nz/DataDownloadService/DataDownloadService.svc/http’ could not be activated. This indicates that either the client doesn’t support the protocol or that there is a problem with the Continue reading The Requested Service Could Not Be Activated
If Quickmap won’t load and you get this error in the Support Log: No NUM_OREC record Then you may have an issue with your Quickmap.mdb file that is stored in your Documents folder. To fix this, try to repair the Continue reading No NUM_OREC Record
After installing Quickmap Data, you may get this error when starting Quickmap: Quickmap Initialisation Error Schema Error. You cannot mix QIK file versions in the same folder. Cannot open Additional Information: C:\QMap\Data\Survey\MRK\MarkSth.QIK This is likely because you are using an Continue reading Schema Error. You Cannot Mix QIK File Versions
When trying to install Quickmap Data, you may get this error: Quickmap Data Installation Failed The process cannot access the file ‘C:\Quickmap\Data\legal\App\APP_NTH.QIK’ because it is being used by another process. This may be because there is another instance of Quickmap Continue reading Process Cannot Access File APP_NTH.QIK Because It Is Being Used By Another Process
When you try to update Quickmap using Software Updates… from the Help menu in Quickmap, you may only get the option to Remove or Uninstall Quickmap. This can happen if the Quickmap SoftwareUpdate cache is corrupt. To fix this, navigate Continue reading Quickmap Software Update Only Allows Remove / Uninstall
An update for the latest Highways in Quickmap can be downloaded by running Quickmap, clicking Downloads under the Tools menu, then downloading Highways. This download replaces the existing Quickmap Highway layer with a new layer called Highways under the Topo Continue reading June 2021 Update
