When trying to register Quickmap, you may get the following error: Quickmap Registration Failed The underlying connection was closed: An unexpected error occurred on a receive. This error usually means that the Quickmap software can’t communicate freely with the Quickmap Continue reading The Underlying Connection Was Closed
When trying to view a survey plan, you may get this error: Unable to access online survey plans. While this could be a lack of access to the internet, this is most likely due to an antivirus software blocking the Continue reading Unable To Access Online Survey Plans
Another round of enhancements has been released this month as we continue to listen to your requests. Premise and Prover Import shape files You are now able to import shape files into Prover and Premise. This could be data sourced Continue reading June 2025 Update
When trying to install Quickmap Expansions, such as the Aerials V8_ExpansionSetup.exe, you may get this error: Installation Haulted Quickmap is not installed on this machine. The installer is unable to continue. This can be caused by either not having Quickmap Continue reading Quickmap Is Not Installed On This Machine
When trying to install Quickmap data, you may get this error: This app can’t run on your PC To find a version for your PC, check with the software publisher At the time of writing, Quickmap and it’s associated programs Continue reading This App Can’t Run On Your PC
When trying to update Quickmap data, you may get this error: Skipping database upgrade – already applied (version checks) This is because you are trying to install data that is already installed. This might happen if your data is stored Continue reading Skipping Database Upgrade – Already Applied (Version Checks)
We’ve made several improvements to Prover and Premise to give you more control and flexibility with your data. Here’s what’s new: Prover and Premise Enhancements Improved Data Exporting Aerial export: When Aerials are enabled, your DXF export will now include a Continue reading May 2025 Update
When trying to register Quickmap, you may get this error: Unable to connect to the remote server This means that there’s something blocking the connection between your PC and the Registration service. Typically this will be the firewall component of Continue reading Unable To Connect To The Remote Server
If you are unable to open survey plans in Quickmap and are getting this error: Windows cannot find ‘C:\Users\username\AppData\Local\Temp\PlanImageCache\filename.PNG’. Make sure your typed the name correctly, and try again. This might be due to permission problems on your computer or Continue reading Unable To Open Survey Plans
Happy New Year! We hope you had a wonderful holiday season and are feeling refreshed for 2025. Our team at Custom Software has hit the ground running, bringing some exciting updates and improvements, with much more to come this year. Continue reading What’s New This Month
