When trying to view a map in Google Earth from Quickmap, you may get this error: Quickmap found a problem [Username] Could not save image Additional Information: C:\Folder\QMG_104455.png This is most likely because the user doesn’t have access to write Continue reading Could Not Save Image – Google Earth
When trying to install Quickmap Data, you may get this error: Cannot Install Quickmap Data Quickmap data upgrade cannot be run on a machine that does not already have Quickmap installed. Use QSetup.exe to install Quickmap before attempting to upgrade Continue reading Cannot Install Quickmap Data – Cannot Determine The Quickmap Data Directory Location
You may get this error in Quickmap: COM error Drawing file \\server\folder\file.ecw <<SQL Query>> Ensure that the file can be accessed from the location specified in the error. It could be that the file is missing or a permisison issue. Continue reading COM Error Drawing File
If you find that the Quickmap software isn’t updating from the “Software Updates…” menu in Quickmap (either automatically or manual software updates), try deleting the contents of the SoftwareUpdate cache folder, located here: %ProgramData%\Quickmap\SoftwareUpdate\ Please like this page:
When trying to download the latest data via the Quickmap Data Download Manager, you may get this error: Quickmap Data Installation Failed verification failed The process cannot access the file ‘\\server\Qmap\Data\legal\App\APP_NTH.QIK’ because it is being used by another process. Scenario Continue reading Data Installation Failed verification failed – Quickmap Data Download Manager
If your Topo50 layer is missing, this probably means that your aerial photos aren’t installed. Install the aerial photography to fix this problem. If the Topo50 layer is still missing from the Topo group folder, then you may have a Continue reading Topo50 Layer Missing
When opening Quickmap, you may get the following error: Quickmap found a problem Could not open database Provider=Microsoft.Jet.OLEDB.4.0;Data Source=C:\QMap\Data\Sales\QSalesNth.mdb;Jet OLEDB;Database Password=********; Additional Information: The Microsoft Jet database engine stopped the process because you and another user are attempting to change Continue reading Could Not Open Database QSalesNth.mdb
When trying to download software or data from Quickmap, you may get this error: The requested service ‘http://downloads.quickmap.co.nz/DataDownloadService/DataDownloadService.svc/http’ could not be activated. This indicates that either the client doesn’t support the protocol or that there is a problem with the Continue reading The Requested Service Could Not Be Activated
If Quickmap won’t load and you get this error in the Support Log: No NUM_OREC record Then you may have an issue with your Quickmap.mdb file that is stored in your Documents folder. To fix this, try to repair the Continue reading No NUM_OREC Record
After installing Quickmap Data, you may get this error when starting Quickmap: Quickmap Initialisation Error Schema Error. You cannot mix QIK file versions in the same folder. Cannot open Additional Information: C:\QMap\Data\Survey\MRK\MarkSth.QIK This is likely because you are using an Continue reading Schema Error. You Cannot Mix QIK File Versions
