By default, user data is stored in each users’ Documents folder (traditionally called “My Documents”). This is so it can roam with the user if they are set up to do so (which is particularly useful for Terminal Server users Continue reading Changing The Location Of User Databases
When installing the Quickmap Data Download Manager (Quickmap Data Updater), you may get this error: Quickmap Data Updater Setup The installer has insufficient privileges to access this directory: C:\Program Files (x86)\Custom Software Limited\Quickmap Data Download. The installation cannot continue. Log Continue reading The Installer Has Insufficient Privileges – Quickmap Data Download Manager
When trying to install Quickmap Data Download Manager, or updating registration information (like entering the key), you may get this error: Product Registration Failed Failed to register: Could not connect to net.tcp://downloads.quickmap.co.nz/DataDownloadService/DataDownlaodService.svc. The connection… This is because a firewall is Continue reading Product Registration Failed – Quickmap Data Download Manager
When running QInstaller or QDownloader, you may get one of these messages: Unable to connect to the network. Try copying QInstaller.exe to a local folder and running it from there. or Winsock error 11003: A non-recoverable error occurred. This can Continue reading Unable To Connect To The Network – QInstaller & QDownloader
When you start Quickmap, you may get this error: Quickmap found a problem QCtrl: Date Time COM error drawing file at line 1. Error is: Code = 80040e14 Msg:IDispatch error #3092: Source: Microsoft JET Database Engine Description: Undefined function in Continue reading Unable To Display Aerial Photography – COM Error Drawing File
When installing Survey Plans, you may get this error: Quickmap Survey Plans Install Failed The following required files cannot be found in the installation folder: Index.mdb Make sure you run QExpansionSetup.exe from the installation folder. To fix this, you need Continue reading The Following Required Files Cannot Be Found: Index.mdb
After installing Survey Plans in Quickmap version 8, you may find that Survey Plans are missing / not working. If this is the case, you may have only run the v7 Survey Plan installer and need to run the Quickmap Continue reading Survey Plans Not Working In Quickmap V8
When trying to cancel a software update, you may find that you can’t cancel, and repeatedly get this error: Software Update Cancelled Gave up waiting for a response to your cancellation request. Returning to Quickmap. To work around this, please Continue reading Software Update Cancelled
When updating Quickmap via the Help -> Software Updates menu from within Quickmap, you may get this error: Software Update Failed The request channel timed out while waiting for a reply after 00:00:58:9597276. Increase the timeout value passed to the Continue reading The Request Channel Timed Out While Waiting For A Reply – Software Updates
When updating Quickmap data with QDownloader, you may get this error: Downloads are not currently available. Server response: HTTP/1.1 401 Unauthorized ❗ This error is not to be confused with the error: Downloads Are Not Currently Available. This is because you Continue reading Downloads Are Not Currently Available. Server Response: HTTP/1.1 401 Unauthorized
